Counselling and Confidentiality

Confidentiality is a fundamental pillar in the field of counselling. At Lotus & Lily, we prioritize the privacy and trust of our clients. We understand that opening up and discussing personal matters can be daunting, which is why we ensure that all information shared within the counselling sessions remains strictly confidential.

Counsellors are bound by a code of confidentiality that protects the privacy of clients. This means that any personal details, experiences, or emotions shared during sessions will not be disclosed to anyone without explicit consent, except in rare circumstances where there may be a legal or safety obligation to do so. The assurance of confidentiality provides a safe and secure space for individuals to explore their feelings, heal, and grow without fear of judgment or breach of trust.